These Service standards are to help you understand what level of service you can expect from Trident.
- Service standards – full printable version
- Customer commitment
- Becoming a customer
- Income management
- Money advice
- Leaseholders
- Right to buy / Right to acquire
- Shared ownership
- Repairs
- Anti-social behaviour
- Resident engagement
- Comments, compliments and complaints
- Grounds maintenance standards
- Cleaning service standard
- Trident’s cleaning pledge
