Housing

Trident is more than just housing.  Our work is one of diversity, innovation, flexibility and choice.

We provide services to over 2500 customers and work closely with our Care and Support Sector, delivering services to some of the most vulnerable people across the housing spectrum.

Trident is committed to delivering services that work towards:

• ensuring that affordability and quality are key to delivery;
• consistency with customer feedback and continuous improvement;
• providing greater choice and flexibility for customers;
• delivering outreach services that make Trident more accessible.

Trident is committed to ensuring the needs of our customers and will work towards:

• increasing customers influence on decision making;
• understanding and responding to the diverse needs of our customers;
• ensuring our customers have access to services that will assist them in keeping their tenancies;
• assisting the most vulnerable customers have access to our services.

"Through Service Delivery, which will be customer driven, we wish to show continuous improvement that has a real impact on communities, and we will respond to and learn from what customers say, by changing our services and making a difference."